Limited Warranty

Guaranteed Resurfacing Co. warrants DuraGlaze ™ and StoneCoat ™ for bathtubs and showers; ceramic tile, cultured marble and plastic laminate countertops for a period of 6 Years from date of service in owner occupied residences (2 years in commercial applications) against cracking, peeling or failures of adhesion subject to the following conditions and exclusions:

  1. Damage caused by constant wetness from leaking plumbing or by items such as bath mats left in the bathtub.
  2. Damage caused by falling objects, or marks or scratches resulting from accidental or intentional abuse.
  3. Damage from chemicals or from the use of abrasive cleansers, scrub pads, chemical drain cleaners, dyes or other harsh chemicals.
  4. Damage caused by movement of the floor or wall structure resulting in cracks in the refinished surface.
  5. Damage resulting from failure to observe the out of service period: The bathtub coating needs 24 hours to cure before showering for the first time, and 48 hours before it's first use for bathing. The countertop coating needs 24 hours to cure before initial use.
  6. Damage from any activity or use that is not a normal or intended use of the fixture or surface as recommended by the original manufacturer.
  7. Damage from failure to maintain caulking. Caulking must be maintained on an as-needed basis and is not warranted.
  8. Fiberglass repairs are guaranteed for 2 years only.
  9. We do not warrant any resurfacing product for use in kitchen sinks.
  10. We cannot warrant a dust free finish. All newly refinished surfaces will have some collected surface dust, which may settle onto the wet coating during the drying process. This is unavoidable in the absence of a dust free environment. Regular cleaning and normal use will minimize surface dust particles within a few weeks.
  11. This Warranty on bathtubs is subject to the following condition: The existing drain must be removed prior to resurfacing the bathtub and reinstalled after resurfacing for Warranty to be effective. If you choose to have us mask around the drain, the bathtub warranty will be for 1 Year only.
  12. Conditions, limitations or exceptions noted on the reverse side of the signed work order that are at variance with this warranty shall prevail.

If you have a problem or concerns with your refinished surface during the term of this warranty, please call us as soon as possible so that we can inspect the surface in question. In the event of any failure covered under this warranty, we will at our option, (1) repair the failed area, or (2) resurface the entire fixture, or (3) refund the price of the job to you. Repairs that are covered under this warranty shall be scheduled at a mutually convenient time during normal business hours.
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